Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns within 30 days of the sale date and issue a full refund. We will also pay for the return shipping if the return is due to our error or a defective product. (Note: If your order received Free Shipping, one-half of the actual cost of the shipping charges will be deducted from your refund total, unless the return is due to our error or a defective product.)
All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. Please contact us by phone or email to arrange your return and refund. Thank you!
Parties By Alex, LLC
147 N. Citrus Ave
Los Angeles, CA 90036
Phone: 415-517-2703 (Monday-Friday 8AM-6PM PT)