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Customer Care

Parties By Alex is committed to providing you with outstanding service!

Our Help page includes answers across a range of topics, including Order Status, Pricing & Billing, Coupons, Policies and Account Management (including lost passwords).

Shipping & Tracking
Summary information on Shipping and Tracking (i.e., Order Status) can be found here.

Returns & Refunds
Details on our return and refund policies can be found on our Returns & Refunds page.

Contact Us
If you can't find the answer you're looking for via the options above, please visit our Contact page for email, phone and U.S. Mail contact options.

Parties By Alex is a BBB Accredited Business. Please click the BBB logo at the bottom of the page for details.